File delivery
Your files will be available to download once payment is confirmed.
Your files will be available to download once payment is confirmed.
The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
Effective Date: 7/28/2023
Welcome to The Creative Craft Boss Design Studio! Your trust and privacy are of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit and interact with our Etsy shop. By accessing or using our shop, you consent to the practices described in this policy.
Information We Collect:
Personal Information: When you make a purchase or engage in certain activities on our Etsy shop, we may collect personal information such as your name, email address, shipping address, and payment details. Rest assured that we only collect the information necessary to fulfill your orders and provide a smooth shopping experience.
Order Details: We may collect information related to your purchases, including product details, order history, and communication records, to ensure efficient order processing and customer support.
Communication: If you contact us via Etsy messages or any other means, we may keep records of our conversations to assist with future inquiries and improve our services.
How We Use Your Information:
Order Fulfillment: We use the information you provide to process and deliver your orders, communicate with you about your purchases, and handle any related customer service matters.
Personalization: We may use your data to tailor our offerings and recommendations to better suit your preferences and interests.
Shop Improvements: Your feedback and interactions help us enhance our products and services, making your shopping experience more delightful.
Information Sharing:
Third-Party Service Providers: We may share your personal information with trusted third-party service providers (e.g., shipping carriers, payment processors) to fulfill your orders and provide essential services.
Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal requests.
Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Rest assured that we take appropriate measures to secure your data during its storage.
Your Rights:
You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights or have concerns about your data, please contact us through Etsy messages.
Cookies and Similar Technologies:
Our shop may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to control or block these technologies, but some features may not function properly as a result.
Children's Privacy:
The Creative Craft Boss Design Studio is intended for general audiences and does not knowingly collect personal information from children under the age of 13. If you believe we may have inadvertently collected such information, please contact us, and we will promptly address the issue.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us through Etsy messages.
Thank you for being a part of The Creative Craft Boss Design Studio community!
Last Updated: 7/28/2023
Due to our fast turnarounds, The Creative Craft Boss team will make a great effort to TRY and cancel an order or replace files for you, but please keep in mind that once your job is designed and/or printed we will not be able to stop or replace files. It is impossible to try and cancel or even change something the next day the order is approved for print. Please make sure all your files are ready and finalized before you place your orders.
How long does it take to receive my item?
Mail transit times for USPS typically take 2-5 days from acceptance of the package. (Monday-Saturday and excluding holidays). UPS transit times are 3-4 business days from acceptance of the package.
Why didn't you send me tracking info?
I do not email tracking numbers. Once I create a shipping label for your order, Etsy will automatically email you with tracking information.
What address did you send my items to?
The shipping address you provided to Etsy during checkout. I will not change the shipping address once the order has been completed.
In notes to seller during checkout or send via Etsy messages.
Please contact USPS or UPS prior to contacting us about lost packages. If your item arrives damaged please notify us within 24 hours with photos of the package and item for claim purposes.
Given the nature of custom digital design items we do not offer refunds once we have begun designing or when your item has been delivered. If you are unsure of one of our items please don't hesitate to message us. (Designs includes: flyers, logos, business cards, hang tags, instant downloads, etc.)
There are no refunds, reprints, or returns. Please be sure to review your proof and order thoroughly and be aware of this policy before ordering. No refunds or reprints will be issued on differences of on-screen and on physical printed products, Under no circumstances will a reprint or refund be honored for color variations that have occurred during the printing process. If we determine that your order contains manufacturing errors or defects we will offer a 100% reprint at no charge. Turnaround and shipping for reprints will vary on our current workload.